SND Point Loyalty Program Terms and Conditions

Introduction

• Welcome to the SND Points Loyalty Program ("Program"). This Program is designed to reward our loyal customers with SND Points that can be redeemed for various rewards on our website.
• These Terms and Conditions govern the SND Point Loyalty Program (the "Program"). Participation in the Program constitutes acceptance of these terms.

Eligibility

• The Program is open to individuals aged 18 and over. Corporations or other entities are not eligible to participate.
• The Program is available only to registered users of www.cysend.com

Enrollment

• Enrollment in the Program is free. Participants must provide accurate and complete registration information.

Earning Points

• Members earn SND Points ("Points") on qualifying purchases made at participating locations or services.
• SND Points are earned on eligible purchases as specified on the website.
• The amount of SND Points earned may vary based on the nature of the purchase or ongoing promotions.
• Cashback Club members will receive a higher rate of points accumulation
• Exclusions: Points will not be earned on certain items as specified by www.cysend.com

Cashback Member Benefits

• Members enrolled in the Cashback Member tier will earn an increased rate of Points compared to non-members.
• The specific rate of Point accrual for Cashback Members will be clearly defined and subject to change.

Redeeming Points

• Points can be redeemed for rewards such as discounts, products, services, or other offers as specified by the Program.
• The redemption value of Points and the items for which they can be redeemed are subject to change.
• Points cannot be exchanged for cash or withdrawn.
• The redemption value of points may vary based on the item or service.

Transferability

• Transfers Points: Points are non-transferable and must be used by the account holder
• Combining Points: Points cannot be combined between accounts.

Expiration of Points

• Expiration: Points expire after 12 months if not redeemed.

Program Modification and Termination

• The Program reserves the right to modify or terminate the Program, or any part thereof, at any time without notice.

Privacy and Data Protection

• Personal data collected in connection with the Program will be used in accordance with our Privacy Policy.

Account Management

• Members can view and track their point balance in their account section on the website.

Bonuses and Promotions

• The Program may offer periodic bonuses or promotional points, subject to additional terms and conditions

Limitation of Liability

• The Program is not responsible for any loss or damage resulting from participation in the Program or use of rewards.

Dispute Resolution

• Any disputes arising under these Terms and Conditions will be resolved according to applicable laws and through designated by our T&C dispute resolution mechanisms.

Contact Information

• For questions or concerns regarding the Program, members should contact our customer service.

Modifications and Termination

• Changes to T&Cs: www.cysend.com reserves the right to change these T&Cs at any time. Users will be notified of significant changes.
• Program Termination: www.cysend.com reserves the right to terminate the Program at any time. In such an event, users will be given C days to redeem their remaining points.

Disputes and Questions

• Contact Information: For any disputes or questions regarding the Program, users can contact www.cysend.com’s customer care.
• Resolution: www.cysend.com will make the final decision in any disputes regarding the Program.

Acceptance of Terms

• Participation in the Program constitutes acceptance of these terms and conditions.