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Privacy Policy of www.cysend.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

Advertising:

  • Yandex - Personal Data: Trackers; Usage Data

Analytics:

  • Google Analytics 4 - Personal Data: number of Users; session statistics; Trackers; Usage Data
  • Google Analytics (Universal Analytics), Google Analytics (Universal Analytics) with anonymized IP, Meta ads conversion tracking (Meta pixel), and Hotjar Form Analysis & Conversion Funnels - Personal Data: Trackers; Usage Data
  • Cloudflare Web Analytics - Personal Data: device information; language; Usage Data

Contacting the User:

  • Contact form - Personal Data: country; email address; first name; last name; phone number; User ID
  • Mailing list or newsletter - Personal Data: email address; first name; last name
  • Phone contact - Personal Data: phone number

Displaying content from external platforms:

  • Google Maps widget - Personal Data: Usage Data
  • Google Fonts - Personal Data: Trackers; Usage Data

Handling payments:

  • PayPal - Personal Data: billing address; browser information; company name; device information; email address; first name; geographic position; identification document; IP address; last name; operating systems; order ID; payment info; phone number; purchase history; shipping address; time zone; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service
  • Neteller - Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service
  • Klarna - Personal Data: billing address; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service
  • Payment by bank transfer - Personal Data: first name; last name; payment info; physical address

Heat mapping and session recording:

  • Hotjar Heat Maps & Recordings - Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

Infrastructure monitoring:

  • Nagios - Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

Interaction with data collection platforms and other third parties:

  • Hotjar Recruit User Testers - Personal Data: Trackers; Usage Data; various types of Data

Interaction with external social networks and platforms:

  • PayPal button and widgets - Personal Data: Trackers; Usage Data

Interaction with live chat platforms:

  • Crisp Widget - Personal Data: Data communicated while using the service; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

Interaction with online survey platforms:

  • Hotjar Poll & Survey widgets - Personal Data: Trackers; Usage Data; various types of Data

Location-based interactions:

  • Google Maps

Managing contacts and sending messages:

  • Twilio - Personal Data: phone number

Registration and authentication:

  • SMS and Email domain Validation
  • Google OAuth - Personal Data: various types of Data as specified in the privacy policy of the service

Registration and authentication provided directly by this Website:

  • Direct registration - Personal Data: billing address; city; company name; country; county; date of birth; email address; field of activity; first name; gender; house number; language; last name; number of employees; password; phone number; physical address; picture; profession; profile picture; state; Trackers; Usage Data; User ID; various types of Data; VAT Number; website; workplace; ZIP/Postal code

Remarketing and behavioral targeting:

  • Google Ads Remarketing and Remarketing with Google Analytics - Personal Data: Trackers; Usage Data

RSS feed management:

  • Feedburner - Personal Data: Trackers; Usage Data

Selling goods and services online:

  • Mobile top up

Social features:

  • Inviting and suggesting friends - Personal Data: various types of Data

Spam and bots protection:

  • Google reCAPTCHA - Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data
  • Cloudflare Bot Management - Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

Tag Management:

  • Google Publisher Tag - Personal Data: gender; industry; Trackers
  • Google Tag Manager - Personal Data: Trackers; Usage Data

Traffic optimization and distribution:

  • Cloudflare - Personal Data: various types of Data as specified in the privacy policy of the service

User database management:

  • Pipedrive - Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising:

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information:

Owner and Data Controllerr
CY.TALK SWITZERLAND SA 7 place du Rondeau Carouge, Geneva, 1227 Switzerland

Owner contact email: Reveal Email

Latest update: November 15, 2023

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