Check my order

Check and share the status of your order

Please, check
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Ops, this top up has failed.

The purchase amount was added to your CY.SEND account balance. This amount is available to spend directly from your account.

Failure reason: {{failure_reason}}

Sometimes retrying later might work as the most common errors are due to a network congestion or top up amount limits on the beneficiary.

These limits are usually reset every 24 hours. Try a bit later or read here about the common top up failures and their solutions.

You can retry to top up from your account: log in

We are processing your order. Once it is processed you will receive confirmation.

Contact customer care if you have any questions.

Success!

The top up of {{top_up_amount}} was sent successfully to the recipient: {{beneficiary}}.
Share this operator reference number: {{reference_number}}

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