Check my order

Check and share the status of your order

Please, check
Please, check

Ops, this top up has failed.

The purchase amount was added to your CY.SEND account balance. This amount is available to spend directly from your account.

Failure reason: {{failure_reason}}

Sometimes retrying later might work as the most common errors are due to a network congestion or top up amount limits on the beneficiary.

These limits are usually reset every 24 hours. Try a bit later or read here about the common top up failures and their solutions.

You can retry to top up from your account: log in

We are processing your order. Once it is processed you will receive confirmation.

Contact customer care if you have any questions.


The top up of {{top_up_amount}} was sent successfully to the recipient: {{beneficiary}}.
Share this operator reference number: {{reference_number}}

{{value}} Copycontent_copy

{{!showTable ? see_more_translate : see_less_translate}} {{!showTable ? 'keyboard_arrow_right' : 'expand_less'}}