CY.SEND Verifications | How to verify my ID

1. Official identification document photo requirements

  1. Hold your document in hand and near your face.
  2. Place the piece of paper with the code you wrote like shown on the image below.
  3. Take a photo and make sure the text is readable.
Photo of official identification document
  • The data on your document must be written in Latin charaters
    Accepted format: .JPG
  • Maximum file size: 8Mb
  • Cut, edited or manipulated photos will be automatically rejected.

2. Photo examples that will fail verification:

  • You must hold the document

    You must hold the document

  • a part of the document is not visible

    A part of the document is not visible

  • code is missing

    The code is missing

  • part of the code is not visible

    A part of the code is not visible

  • Cut head

    Cut head

  • Cut photo ID

    Cut photo ID

  • bad photo quality

    Bad photo quality

  • unsupported format or size

    Unsupported format and/or size